Terms of Service

Terms of Service

General
Access to and use of the Velch TCG website, including all products, services, and content made available through it (collectively, the “Services”), is subject to these Terms of Service. By using this website, you agree to be bound by these terms, which may be updated or amended by Velch TCG at any time without prior notice. It is your responsibility to review this page periodically to stay informed of any changes. Access to the website is provided on a temporary basis, and we reserve the right to modify, suspend, or withdraw any part of the Services without notice. Velch TCG will not be liable if the website is unavailable at any time or for any period, and access to certain sections of the website may be restricted without notice.

Privacy Policy
These Terms of Service incorporate our Privacy Policy, which explains how your personal information is collected, used, and protected. By using this website, you consent to the handling of your information in accordance with that policy and confirm that all information you provide is accurate, current, and complete.

Prohibited Use
You must not misuse this website or its content. You agree not to commit or encourage unlawful activity, distribute malicious software such as viruses or malware, attempt to gain unauthorised access to the website or its systems, interfere with other users, infringe on intellectual property rights, transmit offensive or obscene material, send unsolicited promotional communications, or attempt to disrupt the performance or security of the website. Velch TCG is not responsible for any loss or damage resulting from viruses, distributed denial-of-service attacks, or other technologically harmful material that may affect your devices as a result of using this website or downloading content from it or from linked third-party sites.

Intellectual Property and Content
All intellectual property rights in the website and its content, including but not limited to the Velch TCG name, branding, logos, graphics, software, and written material, are owned by or licensed to Velch TCG and are protected by applicable copyright and trademark laws. Content may be viewed, stored, or printed for personal, non-commercial use only. You must not reproduce, modify, distribute, sell, exploit, or use any content from this website for commercial purposes without prior written consent from Velch TCG.

Terms of Sale
By placing an order through this website, you acknowledge that you are entering into a legally binding contract with Velch TCG, subject to these Terms of Service. All orders are subject to product availability and confirmation of pricing. Dispatch times may vary depending on stock availability, and any delivery estimates provided are not guaranteed and may be affected by circumstances outside our control; please refer to our Shipping Policy for further details. To place an order, you must be at least the age of majority in your place of residence or have consented to allow a minor under your care to use this website, and you must use a valid payment method acceptable to us. Velch TCG reserves the right to refuse or cancel any order at its discretion.

Order Acceptance and Contract Formation
After placing an order, you will receive an email acknowledging receipt of your order; this does not constitute acceptance. A binding contract is formed only once payment has been successfully processed and accepted by Velch TCG.

Pricing and Availability
While we make every effort to ensure pricing, descriptions, and product information are accurate, errors may occur. If an error is identified in relation to your order, we will notify you as soon as reasonably possible and provide the option to reconfirm the order or cancel it. If we are unable to contact you, the order may be treated as cancelled and any payment received will be refunded in full. Velch TCG reserves the right to cancel any order prior to dispatch for reasons including but not limited to supplier issues, events beyond our control, website listing errors, quantity restrictions, or at the customer’s request. Pricing and product availability are subject to change without notice, and we reserve the right to correct errors or update information at any time.

Payment
Accepted payment methods may include Visa, MasterCard, Afterpay, PayPal, Zip, and other methods displayed at checkout. By placing an order, you authorise Velch TCG to immediately charge the full order amount to your selected payment method once validated.

Promotions and Discount Codes
Velch TCG may occasionally offer promotional discount codes, which are subject to specific terms and conditions provided at the time of issue. Discount codes are not transferable, cannot be exchanged for cash, and may be withdrawn or modified at any time.

Disclaimer of Liability
The website and its content are provided on an “as is” basis without warranties of any kind, except as required by law. To the fullest extent permitted by law, Velch TCG excludes all implied warranties and shall not be liable for any direct or indirect loss, damage, or expense arising from the use or inability to use this website, including loss of data, profits, or goodwill. Nothing in these Terms limits liability that cannot be excluded under Australian Consumer Law.

Linking to and from the Website
You may link to the Velch TCG website provided the link is lawful, fair, and does not misrepresent association or endorsement. Links must not be established from websites you do not own, and the website must not be framed on any other site. Velch TCG reserves the right to withdraw linking permission at any time. Where the website contains links to third-party sites, Velch TCG accepts no responsibility for their content or accuracy.

Indemnity
You agree to indemnify and hold harmless Velch TCG, its directors, employees, contractors, and affiliates from any claims, losses, damages, or costs arising from your use of the website or breach of these Terms of Service.

Variation
Velch TCG reserves the right to amend, suspend, or discontinue any aspect of the website or Services at any time without notice.

Complaints
We aim to resolve concerns promptly and fairly. If you have a complaint or feedback, please contact our team so we can attempt to resolve the issue.

Waiver
Failure by Velch TCG to enforce any provision of these Terms does not constitute a waiver of our rights. Any waiver must be made in writing to be effective.

Governing Law and Jurisdiction
These Terms of Service are governed by the laws of Victoria, Australia, and any disputes arising from them are subject to the exclusive jurisdiction of the courts of Victoria.

Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed to the extent necessary without affecting the validity of the remaining provisions.

Entire Agreement
These Terms of Service constitute the entire agreement between you and Velch TCG and supersede all prior agreements, understandings, or representations.